Yes Bank Recruitment 2018 – Various Officer Posts | Apply Online

Organization Name: Yes Bank Ltd

Employment Type: Bank Jobs

Total No. of Vacancies: Various

Job Location: Chennai & Coimbatore

Name of the Post:

• Cluster Business Leader
• Acquisition Manager
• Client Relationship Partner
• Area Sales Manager
• Branch Business Leader
• Branch Service Partner
• Manager
• Officer

Qualification:

• Applicants who have completed Degree in any discipline or equivalent from a recognized Institute for Yes Bank Recruitment 2018.

Responsibilities:

• Evaluates Inbound & Outbound calls and emails sent by phone banking officers for call quality basis set parameters and ensure completion of daily targets on call observation
• Manages the operations of organization’s quality management program, to ensure proper quality assurance policies and procedures are met
• Conducts monthly coaching sessions in order to develop and evaluate personnel by assessing performance on metrics like compliance scores, Customer Satisfaction and first call resolution
• Acts as a liaison between the contact center and multiple departments within the organization to ensure customer satisfaction is met
• Analyses various quality parameters and collaborates with Contact Centre Management in suggesting and executing enhancements to the QA processes and procedures
• Identifies the interface of key activities within and between the functions of the organization by identifying trends and puts together action plans to meet quality standards and goals

Pay Scale:

• Yes Bank Recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates

Selection Procedure

• Online Test
• Skill Test
• Interview

How to Apply:

• Eligible & Interested candidates can Apply Via Online In Official website page at www.yesbank.in Yes Bank Recruitment 2018.

Instructions to Apply:

• Log on to the Official website of Technologies www.yesbank.in
• Then, Click on the careers link.
• Select the link available for the opening.
• Fill the Application with required details.
• Pay the Application Fee (if required) to complete the Registration Process.

Important Link:

• Online Application: Click Here to Apply

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