Dell Recruitment 2019 – Various Associate Posts | Apply Online

Organization Name: Dell

Dell Recruitment 2019

Employment Type: Private Jobs

Total No. of Vacancies: Various

Job Location: Bangalore

Name of the Post:

Qualification:

Applicants who have completed any Graduate or equivalent from a recognized Institute for Dell Recruitment 2019.

Responsibilities:

Responds to customer technical problems/issues related to hardware, software, and networking via e-mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of Dell’s product line, current industry products, and technologies.
Focuses on delivering a positive customer experience according to Dell standards.
Monitors and tracks issues to ensure accurate resolution.

Selection Procedure:

Pay Scale:

Dell recruitment 2019 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of applicants

How to Apply: