Organization Name: Dell
Employment Type: Private Jobs
Total No. of Vacancies: Various
Job Location: Bangalore
Name of the Post:
- Sr Associate, Client Technical Support
Qualification:
- Applicants who have completed any Graduate or equivalent from a recognized Institute for Dell Recruitment 2019.
Responsibilities:
- Responds to customer technical problems/issues related to hardware, software, and networking via e-mail/chat and phone.
- Owns customer issues from beginning to resolution (handles in place).
- Assists customers by diagnosing problems and providing resolutions for technical and service issues.
- Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
- Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
- Recreates, identifies and provides input on unique or recurring customer problems.
- Remains knowledgeable of Dell’s product line, current industry products, and technologies.
- Focuses on delivering a positive customer experience according to Dell standards.
- Monitors and tracks issues to ensure accurate resolution.
Selection Procedure:
- Written test
- Group Discussion
- Personal Interview
Pay Scale:
- Dell recruitment 2019 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of applicants
How to Apply:
- Eligible & Interested applicants can apply via online in Official website page at www.dell.com Dell Recruitment 2019.
Instructions to Apply:
- Log on to the Official website of Dell www.dell.com
- Then, Click on the careers link.
- Select the link available for the opening.
- Fill the Application with required details for Dell requirement 2019
Important Link:
- Apply Link: Click Here to Apply
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