Citrix Recruitment 2018 – Various Engineer, Consultant Posts | Apply Online

Organisation Name: Citrix

Employment Type: Private Jobs

Job Location: Across India

Total No. of Vacancies: Various

Name of the Post:

• Engineer

Citrix Limited Job Vacancy

Citrix Limited Vacancy 2018 gives a large number of jobs under Government of India. Citrix Limited invites online applications for the following Engineer post during 2018-19. As soon as 2018 will be downloaded in official www.citrix.com

Citrix Limited Vacancy Details:

Citrix Limited invites online applications for the following posts

Total No.of Posts: Various

• NMT Engineer
• TSM – DTH
• Service Manager

Eligibility Criteria For Citrix Limited Vacancy 2018 Posts

Qualification:

Candidates applying for Citrix Limited Vacancy Recruitment should have the following educational qualifications,

• Candidates who have completed Bachelor’s degree or equivalent in computer science, electrical engineering or related field or equivalent from a recognized Institute for Citrix Recruitment 2018.

Note:

• Develops, implements and supports standard process and procedures to increase the attach rates of Citrix services within the assigned geography.
• Provides team leadership and mentoring of other team members.
• Responsible for assigning new Red Accounts to resources within the team
• Responsible for quality and consistency of services delivered by the team
• Ensures timely, professional and effective communication with the customer and internal executives.
• Responsible for communication with key customers, the sales organization and key management staff on the status of support services and critical accounts within the assigned geography
• Creates reports and statuses to review with sales executives on their Services business and develops plans and activities that technical support can execute to assist customer and prospects
• Point of contact for the Sales organization for the Support organization
• Proactively addresses any issues impacting the effectiveness of Citrix service and customer perceptions of deficiencies with respective stakeholders.
• Ensure timely, professional and effective communication with the customer and internal executives.
• Manages the remediation process and technical resources by facilitating cross-departmental collaboration, coordinates the end to end customer experience and owns the internal and external communications. Acts as customers and account team’s primary contact during critical situations
• Works with the technical specialists to manage the escalation and resolution of problems and incidents.
• Initiates and facilitates the discussion with the customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from
• both the technical and management perspectives
• Oversees top-tier customer critical account technical support situations to ensure all elements of technical support are progressing to issue resolution.
• Develops and delivers executive communication to customer and Citrix sales executives on the status of critical Service Requests.
• Designs implements and supports processes with Product Management and Engineering regarding customer’s needs and experiences with Citrix’s products.
• Provides ongoing status updates to Team Lead and Management
• Escalates issues/risks quickly for mitigation
  Leads and participates in projects relating to the continuous improvement of Citrix support services.
• Rotation based 24×7 coverage – Must be available to work weekends and holidays on an on-call or rostered shift basis

Selection Process:

A selection process for Citrix Limited Recruitment is as follows,

• Written test
• Group Discussion
• Personal Interview

Pay Scale:

The Citrix Limited offers a pay scale to its employees according to the post they are recruited in. Basic pay scale in Citrix Limited Jobs is given below

• Best in Industry with attractive amount perks as per experience and slab in Citrix, India. Along with the above, some other company entitlement will be offered under Citrix Vacancy.

How To Apply For Citrix Limited Application Form

• Log on to Citrix Limited careers page at official website wwww.citrix.com
• Fill your academic qualification, skill, experience and other related information as per the instructions
• Complete the Citrix Limited Application Form with the essential data.
• Check the Details before Submitting.

Important Link Citrix Limited Recruitment 2018 Online Application www.citrix.com

• Apply Link: Click Here to Apply

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